SUMMARY

Senior Software Test Engineer / Technical Writer skilled in Data Communications, Software Engineering, and Information Design.  Proven versatility in demanding environments, both self managed and team oriented.  Well versed while working on international and remote teams.  Strong communication skills.

 

 

EXPERIENCE

 

2009-Present     FLIR SYSTEMS, Billerica, MA

                        Software Test Engineer / Technical Writer

·         Design regression tests for Infrared and Visible Sensors, Laser Illuminator and Designators, Range Finders, and GPS / IMU technology.

·         Provide technical documentation for Airborne, Maritime, and Ground products.

 

2008-2009        A123SYSTEMS, Hopkinton, MA

                        Senior Technical Writer

·         Wrote engineering guides describing battery runtime prediction algorithms and modeling using thermal, venting, and charge-rate considerations.

·         Provided documentation based on a mathematical model that defines maximum air flow as a function of charge rate and a cell’s inlet temperature as a function of air flow.

·         Design FrameMaker templates to initiate technical publications.

 

2007-2008        EXFO, Chelmsford, MA

                        Senior Technical Writer

§  Wrote Perl API design specifications for custom solution projects.

§  Designed, developed, and automated the online help system using WebWorks ePublisher Pro.

§  Developed software and hardware documentation for VoIP and IPTV service assurance applications.

 

2006-2007        SIGMATEL CORPORATION, Waltham, MA

                        Senior Technical Writer

§  Fully automated a Register Specification saving hours of production time.

§  Devised one-source documentation and guidelines allowing developers and writers to edit the same content.

§  Designed an MS Access Database for organizing deliverables.

 

  2004-2006         AIRVANA INC., Chelmsford, MA

                           Senior Technical Writer

§  Developed documentation for CDMA OEM vendors such as Nortel and Ericsson. Proficient in template design, variable usage, conditionalized text, single sourced content, and meticulous production of software and hardware guides.

§  Designed a single-sourced, context-sensitive online help system using Webworks 8.0.  Template design and variable usage provided different text relative to the OEM customer.

§  Developed a tracking mechanism using MS Access.

 

  2002-2004       LEGRA SYSTEMS, Burlington, MA 

                          Principal Software QA Engineer

§  Designed and developed test plans, procedures, and release notes.  Copy edited user guides and manuals.  Verified online help for technical accuracy.

§  Qualified wireless security with open authentication, static and dynamic keys, and 802.1x.  Encryption included WEP, WPA/TKIP, and AES at wirespeed. 

 

  2000-2002       APPIAN COMMUNICATIONS, Acton, MA            

                          Principal Software QA Engineer

 

  1999-2000       LUCENT CORPORATION (Formerly Xedia Corporation), Acton, MA                   

                          Principal Software QA Engineer

 

  1996-1999       3COM CORPORATION, Boxboro, MA                   

                          Principal Software QA Engineer

 

  1994-1996       CASCADE COMMUNICATIONS, Westford, MA               

                          Senior Systems Integration Test Engineer

 

1993-1995              3COM CORPORATION, (Formerly Chipcom Corporation), Southboro, MA                           

Product Engineer

 

  1991-1993       DESKTOP DATA, Waltham, MA                 

                          Senior Systems Engineer

 

  1984-1991       DATA GENERAL CORPORATION, Westboro, MA                       

                          QA Software Engineer

 

 

  EDUCATION

                                  Certificate, Technical Writing, Northeastern University, Boston, MA 2002

                          B.A., Economics, Framingham State College, Framingham, MA 1988

                          A.S., Computer Science, Northern Essex Community College, Haverhill, MA 1984

 

 

VOLUNTEER WORK

·         Community Supper Program, Littleton

·         Rosie’s Place, Boston

 

AWARDS

·         Director’s Award, Data General

·         Certificate of Appreciation, Airvana