TECHNICAL SKILLS

Technical Writing/Desktop Publishing

·         Adobe FrameMaker, Help & Manual, Madcap Flare, Dreamweaver, InDesign, Photoshop, MS Word, Visio, Excel, Access, and WebWorks

·         HTML, DITA, PTC Arbortext, XML, and CSS    

Operating Systems 

·        Linux, Windows, and MACs

Communication Protocols

·         NMEA 0183 and 2000, TCP/IP, ARP/RARP, SNMP, RIP, OSPF, and Ethernet, DHCP, and IPSEC

Industries 

·        Infrared, Automation, Wireless, IP Networking, Mobile Broadband, and IPTV

·        Video-on-Demand and Telecommunications