WRITING SKILLS

·         Certificate from Northeastern University in Technical Writing.  GPA of 3.8.

·         Expertise in documentation conversions of Madcap Flare, Framemaker, and MS Word.

·         Design and develop templates in all popular authoring tools.

·         Experienced in API guides, user guides, installation manuals, tranining material, and help systems. 

·         Accomplished Freelance Journalist with the Littleton Independent, a local weekly newspaper.

·         Journalist and Photographer for Boston Broadside, the Society for Technical Communications newsletter.

·         Passion for better documentation and clearer writing in all industries.